What Is Operations Management (OM)?

  Operations management is the process of planning, controlling, and supervising manufacturing and production processes, as well as service delivery. Operations management is critical in a business organization because it aids in the effective management, control, and supervision of goods, services, and people.   When it comes to operations management, it affects every sector and industry. OM has applications in every industry, though some may not be obvious. For instance, in the medical sector, operations management ensures that proper health care is delivered with the right tools at the right time. It also assists nurses, doctors, surgeons, and other health professionals in providing timely service. OM helps people achieve more and increase productivity.   No matter what type of business a company has or how big it is, operations management is widely used. Continue reading to discover the importance of operations management in business organizations.  

The Benefits of Effective Operations Management

Increasing Productivity

Productivity is defined as the ratio of input to output, and it is one of the best ways to ensure that employees’ input is effective. Operations management ensures that employees are appropriately staffed in relation to resources in order to achieve the best possible results.  

A Quality Product

Usually, the first department in a typical company to assess the durability and reliability of a product is operations management. Operations management is responsible for ensuring that products or goods are suitable for customers, both before and after delivery. You gain an edge over your competition when your product is of high quality.  

Reduction in Operating Costs

The cost of product servicing is minimized when productivity, quality products and customer satisfaction are all enhanced. This simultaneously increases revenue, which is only possible with the help of operations management. By reducing operating costs, we can also reduce waste. We can produce the exact number and size of products as requested through proper operations management.  

Providing Customer Satisfaction

The best feeling for a manager or employee is getting the utmost customer satisfaction. Operations management ensures this with quality products. Customers make organizations thrive, so they must be taken care of in every way possible and necessary.  

Why Do Managers Need to Have a Postgraduate in Operations Management?

As an operations manager, you will interact with professionals from engineering, marketing, research, and business, among other fields. A postgraduate diploma in BOSS (business operations, sales, and strategy) provides you with technical knowledge by covering the basics of various operations management areas. Among these are capacity planning, supply chain management, and inventory management, to name a few.   The BOSS postgraduate program teaches you how to apply OM both theoretically and practically. In addition, it provides real-world experience in handling a business and provides insight into industry trends. With a post-grad diploma in BOSS, you will be prepared to tackle problems relating to inventory, supply chain, and logistics.   Our Business Operation, Sales, and Strategy (BOSS) course at Computek College is designed to give aspiring managers the technical skills and practical experience they need to succeed in management. If you want to learn more about Computek College and the courses we offer, call us at 416-321-9911, or fill out our contact form. Your future awaits you!