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Course available for 48 days
Career Development, Community Resources, Micro-Credentials, Shelter Operations, Social Services
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Homeless Shelter Worker Program

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Computek College
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  • Executive Summary
  • Curriculum
  • FAQ
  • Course Breakdown
2

The Homeless Shelter Worker Program is a workforce development and social service initiative designed to recruit, train, and retain qualified individuals to serve in frontline roles within homeless shelters. This program addresses the dual challenges of increasing homelessness and the critical shortage of trained shelter staff by providing targeted training, career development pathways, and ongoing support to shelter workers. The Micro Credential program will be delivered using a hybrid delivery model including:

  • Synchronous instructor lead sessions
  • Asynchronous self paced e-learning and assignments

The totality of 30 hours will be delivered 10 hours per week over 2 weeks as below

Schedule

  • August 4th – August 21st

Monday

  • 2 Hours
  • Synchronous Instructor Lead

Tuesday & Wednesday

  • 6 Hours
  • Asynchronous self-paced e-learning and assignments

Thursday

  • 2 Hours
  • Synchronous Instructor Lead

Weekly Total

  • 10 Hours
  • Combination of Synchronous and Asynchronous Learning

Disclaimer

Computek College reserves the right to reschedule or cancel due to low enrollment

Week 1
Week 2
Week 3
What are Micro-Credentials?
Micro-credentials are short, focused training programs designed to teach specific skills aligned with industry demand. They often include hands-on learning and can enhance employability or career advancement.
Who are these courses intended for?
Our programs are designed for both beginners and early-career professionals looking to build or pivot into new roles, particularly in cybersecurity, social services, and related sectors.
Are the courses offered online or in person?
Courses follow a hybrid delivery model that includes live instructor-led sessions (synchronous) and self-paced online modules (asynchronous). Some programs may include in-person sessions where applicable.
Do I need prior experience or education to enroll?
No prior experience is required unless otherwise stated. Each course is structured to support learners at an entry-level and build foundational knowledge.
Will I receive a certificate upon completion?
Yes. Students who successfully complete all course requirements, including the final assessment, will receive a Certificate of Completion and may be eligible for job placement support.
How are assessments conducted?
Assessment methods include:

• Auto-graded quizzes and tests (via Canvas or LMS)
• Scenario-based written assessments
• Final knowledge tests (typically 90 minutes)
• Participation in hands-on labs or assignments
Are these courses recognized by employers or government bodies?
Yes. Computek College is a registered career college under the Ontario Career Colleges Act, 2005, and our micro-credentials are aligned with industry standards and job market requirements.
What kind of support do learners receive during the course?
Students gain access to:

• Instructors for live sessions and Q&A
• Discussion boards or class chats
• Technical and academic support
• Career services and resume/interview prep (for applicable programs)
How do I register for a course?
Click the “Register Now” button on the course page to be redirected to the checkout and register form, or contact us at [email protected] for assistance with enrollment.
Can I take more than one course at a time?
It is possible, depending on the schedule and workload. Please contact a micro credential course advisor to plan your learning path at [email protected].

Week 1: Communication, Documentation & Community Awareness
Estimated Hours: 10 hrs
Includes: Communication skills, professional documentation, overview of homelessness in the GTA and Ontario, 211 services, and government support programs

Week 2: Therapeutic Interventions & Professional Boundaries
Estimated Hours: 10 hrs
Includes: Client engagement techniques, art/play therapy, behavior modification, CBT, solution-focused therapy, and maintaining ethical, emotional, and physical boundaries

Week 3: Mental Health, Crisis Management & Legal Awareness
Estimated Hours: 10 hrs
Includes: Mental health disorders, grief and loss support, crisis management strategies, and awareness of applicable laws and legal services

Assessment
Estimated Hours: 1.5 hrs
Includes: Final assessment with multiple-choice and scenario-based questions on trauma-informed care, shelter operations, and ethical responsibilities

2
Get course $500
Course available for 48 days
Course Details
Duration 30 Hours
Lessons 3
Program 3 Weeks
Level Intermediate
Schedule

August 4th - August 21st

Register

 

Click Here to Reserve Your Seat | $500

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416-321-9911

[email protected]

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    Registered as a Career College under the Ontario Career Colleges Act, 2005 | DLI No. O19394699328